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Frequently Asked Questions

You’ve Got Questions — I’ve Got Answers

📦 Do you sell physical items and digital downloads?

Yes! Mae’d With Love offers both custom physical products and instant digital downloads (PNG/SVG files).

💾 How do digital downloads work?

Digital downloads are instant. Once payment is completed, your files will be available to download immediately from your confirmation email or account.

🖥️ What formats do you offer?

Most digital designs include:

  • PNG (300 DPI, transparent background)

  • SVG (cutting machine compatible)

Perfect for Cricut, Silhouette, decals, shirts, cups, and more.

✂️ Can I use digital files for my small business?

Yes — small business use is allowed for creating and selling physical products.
You may not resell, share, or redistribute the digital files themselves.

🚫 Do you offer refunds on digital downloads?

Due to the nature of digital products, all digital download sales are final.

👕 How long do custom orders take?

Custom orders typically take 7–14 business days, depending on the item and quantity. Bulk and rush orders may vary.

 

🎨 Can I request a specific design or theme?

Absolutely! Use the Custom Order page to submit your idea. The more details you provide, the better.

 

📩 How can I contact you?

Use the Contact page or email us directly. We respond within 24–48 business hours.

 

🚚 Do you ship?

Yes. Shipping options and costs are calculated at checkout for physical items.

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Desoto, Texas

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